East Bay Energy Watch
Connected Cities (Lucid)
1. Lucid has great customer service, but is critically challenged in addressing back end data issues in a timely manner.
2. Cities don’t often have the expertise to understand or describe the technical challenges that related to successful program participation.
3. All participants agree that the BuildingOS tool has major potential and they are excited about the future enablement of the tool.
4. Cities agree that the tool is valuable once up and running, but that it takes a tremendous amount of effort to set up.