Leading

Framework for designing a benchmarking plan – DOE

  • Establish the goal for benchmarking
  • Secure buy-in from leadership
  • Build a benchmarking team
  • Identify output metrics
  • Identify data inputs
  • Select a benchmarking tool
  • Determine the collection method
  • Consider a data verification process
  • Evaluate analysis techniques
  • Communicate the plan
  • Plan for change
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