Management Analyst, Environmental Services Division – City of Hayward

The City of Hayward is recruiting for a Management Analyst position in our Environmental Services Division.


“The City of Hayward is excited to announce its recruitment for the position of Management Analyst I/II. Under general supervision, this position performs administrative, budgetary, and statistical analysis including coordinating and conducting special studies, developing departmental procedures, methods and systems, implementing and administering projects, and administering contracts and budgets.

DEADLINE TO APPLY: First review of applications is January 16, 2018 at 5:00 pm

The Management Analyst I/II is a Citywide classification; current vacancies exist in the following departments:  Utilities and Environmental Services, and Library and Community Services.


Essential Duties

Duties may include but are not limited to the following:

Provides responsible professional and technical support to assigned departments and Department Managers by performing a variety of administrative analyses related to program areas, projects, special studies and coordinates a variety of activities of the day-to-day departmental operations.

Assists in the development, administration and implementation of activities related to department activities; monitors budget expenditures, researches and resolves problems, reviews reports, identifies projects, and prepares, reviews and implements task order.

Researches, compiles, analyzes, and evaluates general statistical information regarding administrative, budgetary, and operational activities and other program areas.

Coordinates and monitors Committee agency items for department and ensures timely submission of items.

Prepares reports, manuals, correspondence, agendas, minutes and other related materials for projects, meetings and program area.

Prepares and administers department contracts and agreements.

Provides responsible customer service functions to include developing appropriate communication methods and techniques for a variety of on-going and special projects; acts as liaison to customers, consultants, and the general public.

Provides information and interpretation and responds to a variety of questions and concerns in a timely, tactful and effective manner.

Assists with and/or develops and revises departmental policies, procedures and programs; conducts special studies and projects related to program area; and coordinates program activities with departments and divisions.

Assist in the development, implementation, and monitoring of the department operating budget; analyzes costs; prepares a variety of fiscal, administrative and management reports.

Serves as administrative coordinator on capital projects as required and may act as a liaison representing the department manager at department, committee, and other related meetings.

Implements and administers programs and projects, including program development, management, analysis of results, and preparation of reports.

Researches, drafts, and processes ordinances for City Council consideration.

Provides training to lower-level and new staff as required.

Operates standard office equipment, including job-related computer hardware and software applications, facsimile equipment and multi-line telephones; may operate other department-specific equipment.

Exercises technical and functional supervision over office support positions; provides training, input into performance evaluations as appropriate, and recommendation for personnel department needs.

Builds and maintains positive working relationships with co-workers, other City employees, and the public.

Investigates and prepares reports on specific requests and complaints pertaining to various governmental activities.

Coordinates City-wide grant activities; writes applications; monitors programs for compliance with regulations; prepares and maintains necessary records and reports.

Confers with members of the public to explain policies and programs.

Gathers and analyzes data on existing programs, conducts surveys and prepares proposals including financing, staffing, and organization requirements; may include use of complex computerized databases and statistical reporting.

Represents the City in the community, and at professional meetings as required.

Represents the City in interdepartmental and interagency projects.

Assists in the coordination of activities of the City Manager’s office, with City departments and divisions, and with outside agencies.

Performs related duties as assigned.

Ability to:

  • Communicate clearly and concisely, both orally and in writing.
  • Properly interpret, apply, and explain complex laws, codes, regulations and ordinances.
  • Analyze data and information using established criteria in order to determine consequences and to identify and select alternatives.
  • Make effective public presentations.
  • Prepare clear and concise reports, correspondence, polices, procedures, and other written materials.
  • Serve as administrative coordinator on capital projects as required.
  • Identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
  • Make accurate arithmetic, financial, and statistical computations.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
  • Organize own work, set priorities and meet critical time deadlines.
  • Maintain attention to detail and accuracy while meeting critical deadlines.
  • Operate modern office equipment including computer equipment and specialized software applications programs.
  • Identify and take appropriate action when unusual operating problems occur.
  • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines.
  • Establish and maintain effective working relationships with those contacted in the course of the work.
  • Provide input for new computer systems and programs related to assigned tasks.

Minimum Qualifications

Any combination of equivalent experience and education that could likely provide the required knowledge and abilities would qualify. A typical way to obtain the knowledge and abilities are:


Management Analyst I

One (1) year of responsible professional experience in administrative, management, budgetary or systems analysis. Public agency experience is highly desirable.

Management Analyst II

Two (2) years of professional level administrative experience in public administration in a position comparable to the Management Analyst I with the City of Hayward.

Equivalent to a Bachelor’s Degree from an accredited college or university with major work in business, public administration or a closely related field.

Possess and maintain a valid California Class C Driver’s License.


Candidates must submit a completed City of Hayward job application and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications. Applications submitted without all required materials will not be considered.

Based on the information provided, those best qualified may be invited to the next phase of the process, which may include an oral, practical, and/or written examination.

The examination process will result in a ranked eligible register of candidates for hiring consideration by the department.  Actual hire depends on success in the departmental selection process.

Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver’s license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

Applicants will be notified electronically via Government Jobs as to their status in the selection process.  It is the responsibility of the applicant to ensure they can receive email notice from NEOGOV/Government Jobs and the City of Hayward.


Candidates are encouraged to apply online at under the Current Vacancies tab or at  Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA  94541.  Office hours are Monday through Friday, 8 a.m. to 5 p.m.

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system.  Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at (877) 204-4442.”
To apply, click here


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