The COVID-19 outbreak has created a “new reality” in many sectors, including public participation. Ensuring inclusive public participation is more challenging than ever because of the digital divide, language needs and learning curves. Join the Institute for Local Government to learn innovative strategies for using high-tech and low-tech virtual platforms to engage residents around energy, climate, land use planning and pollution reduction without meeting face-to face. Many of these tools and techniques, while essential in this time of physical distancing, also have the potential to engage new, hard-to reach segments of the community, and will be useful beyond this current crisis.