Limited Local Capacity and Poor Interagency Coordination Shift Burden to Residents. Disadvantaged communities—often those with the greatest need for energy affordability, health protections, and resilience upgrades—lack the time, staffing, and technical expertise to navigate complex assistance programs. At the same time, state agencies and utilities rarely coordinate program delivery with local governments, leaving households to navigate a fragmented, duplicative system on their own. These gaps disproportionately impact the communities most in need, reinforcing inequities in access to decarbonization and resilience resources.