Work through trusted community-based organizations (CBOs), CCAs, RENs, and other local intermediaries to deliver outreach for retrofit, electrification, and resilience programs. These navigators provide clear, consistent, and unified messaging that reduces confusion and helps rebuild trust in communities affected by past misinformation or bad actors. Effective navigator models include language access and equity supports—such as translation, interpretation, childcare, and food—to ensure engagement is accessible to low-income, rural, Tribal, and linguistically diverse communities. By meeting residents in trusted settings and cultural contexts, navigator-led outreach increases awareness, credibility, and readiness to participate in retrofit programs.